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As a Managed Service Provider (MSP), you know that your success as a business is dependent on your employees. This means hiring and training them to be successful and setting the right metrics for you to measure their performance. It's not an easy task, but it can be done with some planning and proper assessment of key metrics to build the right team and attain your business goals.

In this blog post, we'll discuss how to set the right MSP hiring and training metrics so that you can motivate your employees towards success!

There are many reasons you could be thinking about changing your business name, or even coming up with one to begin with. However, a business name change could be the first step in creating a great brand experience—an essential part of maintaining your consumers.

Small businesses often operate on razor-thin margins and the pandemic has made that dynamic even more challenging, most especially for the small business owner. Staying competitive is not only what will keep you afloat but allow you to achieve your goals on the path to success so it’s wise to think about what advantages you can give yourself to ensure a positive pivot after weathering the storm. 

There are many aspects to running a business that owners can love -- marketing, promotion, customer interactions, dealing with clients, and creating a productive climate for employees, just to name a few. But for many, dealing with the numbers -- day-to-day business expenses -- is not one of them. Here are some simple ways those that would rather leave the finances to someone else can cut their business expenses and have more time, energy, and cash to focus on what they truly love.

The global pandemic brought with it an economic decline steeper than any we've seen in a generation. A record number of businesses have folded under the crushing challenge. A study by Yelp found that businesses closed at a rate of 800 per day between April and September 2020. Small businesses and the restaurant, hospitality, and leisure and entertainment industries were disproportionately affected, but few economic sectors have escaped unscathed by the pandemic.

Whether you are a business owner or executive or a salesperson or customer service representative you may find some benefit from these ideas.  I believe that the success of our great nation depends on the success of small business.  Without successful small business and entrepreneurs we will lose innovation and drive.  In order for small business to survive in the new global economy we must adapt and act quickly, but not hastily.